All Systems Operational

About This Site

This network status page was developed to provide a service status overview for customers of Simply Cloud (a trading name of Tagadab Limited). The server is hosted in the USA so it is geographically separate from our UK data centres and network infrastructure.

There is an XML feed listing the current (5 minute) service checks. We also offer an RSS feed of our service announcements, both of which are freely available to customers and anyone else who find them useful.

For any queries, please call 020 3697 5536 or write to us at Tagadab Ltd, Acton House, Perdiswell Park, Worcester, WR3 7GD

API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers ? Operational
90 days ago
100.0 % uptime
Today
Cloud Servers ? Operational
90 days ago
99.97 % uptime
Today
Virtual Servers (VPS) ? Operational
90 days ago
99.97 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
Completed - The scheduled maintenance has been completed.
Nov 17, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 GMT
Scheduled - During this period we will be performing maintenance on our STS in our Reading Datacentre. This maintenance forms part of our yearly planned preventative maintenance where each unit is checked for normal operation and consumable items are replaced.

No interruption to service is expected, however this should be considered an at-risk period. As part of the maintenance power will be transitioned between the "A" supply and the "B" supply and back again.

It may be necessary to place the units in bypass mode during this period - if this is the case then the STS will not be available and a reduced level of resiliency will be observed however each feed will remain protected by UPS and generator backup.
Nov 3, 09:30 GMT
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020
Completed - This incident has been resolved.
Nov 12, 07:46 GMT
Update - This scheduled maintenance is still in progress. Some customers may have experienced a longer than expect pause to I/O at around 2am, which could have resulted in disruption within the guest operating system depending on how disk timeouts are configured for a given O/S type and version.
Nov 12, 03:33 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:10 GMT
Scheduled - Overview of Maintenance

Beginning 00:10 in the morning of Thursday the 12th of November, Simply Cloud will be performing an upgrade to the Operating System which runs on the switching stacks that serve cloud and virtual server (VPS) pods in our UK region.

These works are expected to run between 00:10 and 02:10am. During this upgrade process redundant groups of switches will be broken into independent devices and each device upgraded. As part of the final stage, high availability stacks will be reformed with all members running the new software version.

What is the Purpose of this Software Update

Updating the software and operating systems of network equipment forms part of routine maintenance. This maintenance moves the hardware in question to the newest stable release recommend by the vendor and offers increased stability and performance.

How Will this Affect Me?

During these works, various traffic types will move to redundant links and paths. During this failover process, it is possible a brief disruption to switched traffic may be experienced by some users. We anticipate some virtual instances may experience a 'pause' lasting a few seconds as traffic takes these new paths and switching tables update.
Nov 4, 11:26 GMT
Nov 11, 2020
Completed - The scheduled maintenance has been completed.
Nov 11, 20:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:01 GMT
Scheduled - During this period we will be performing maintenance on our UPS in our Reading Datacentre. This maintenance forms part of our yearly planned preventative maintenance where each unit is checked for normal operation and consumable items are replaced.

No interruption to service is expected, however this should be considered an at-risk period. As part of the maintenance power will be transitioned to and from raw mains at times and the UPS is designed to do this with no loss of load and there will also be mains failure tests carried out during this window.

During these transitions and tests, the STS will still be in operation and maintenance will only be performed on one UPS of each pair (A+B) at a time.
Nov 3, 09:06 GMT